Customer Testimonials

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DealerRater Feb 15, 2025

Service was good and the price was fair. I will be coming back. The waiting room was comfortable.

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Google Feb 14, 2025

Amazing service on my brand new Kia Sportage. It was a long process but it was smooth and clear throughout all .

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Google Feb 14, 2025

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DealerRater Feb 14, 2025

The service was good! They quoted me an hour to complete the service and they got it done. It was quick and easy. I will bring my car back for my next scheduled maintenance.

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DealerRater Feb 14, 2025

Tyler our sales rep was great. He was very helpful and responsive. Let’s be honest though, the dealer experience sucks. From long wait times to get to finance to non responsive sales managers… Tyler however, was AMAZING. We bought our car sight unseen and without a test drive, we knew what we wanted and didn’t want to waste anyone’s time and in turn expected the same.

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DealerRater Feb 14, 2025

Greenway Kia East has very knowledgeable staff, friendly and they answered all my questions. I would recommend this dealership to some of the people that I know

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DealerRater Feb 14, 2025

We very much appreciated the excellent service we received from Shelby at Greenway Kia East.

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DealerRater Feb 14, 2025

FIN ADEYEYE needs to be applauded for his excellence and the way he cares for Kia service clients. I was so extremely impressed with his high level of professionalism, the way he ensured that I understood what was going on with the servicing of my car, and ensuring I was comfortable while I waited. Kia - you made a great decision hiring him as he should be the gold standard in how you treat customers. Great job Fin!

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DealerRater Feb 14, 2025

Very good attention, advisor and technicians, good place to wait until the car is ready. Thanks

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DealerRater Feb 14, 2025

Joshua was very helpful and process was smooth. Dropping car and picking up was easy

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DealerRater Feb 14, 2025

I didn’t have an appointment but they fitted me in. Advised me of recalls I had but was not aware of. Fixed what they could and ordered the part needed to be fixed tomorrow

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DealerRater Feb 13, 2025

The Service at Kia East is fantastic. Always keep you update while you are waiting for you car. Carlos is great

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DealerRater Feb 13, 2025

Incredible experience as always! They were super quick to finish the service on my car and even filled my gas tank up! Over the top!

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DealerRater Feb 13, 2025

We had a great experience with Sam, he was respectful, responsive and honest through the whole process.

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DealerRater Feb 13, 2025

quicky and excellent service. Recall My car , chanced piece . Confortable .and environment save. Coffee ,tea

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DealerRater Feb 13, 2025

Called in for an oil change the team scheduled me sameday .Matthew Westberg from Kia greenway east was polite engaging positive knowledgeable and skilled on all services.Team was efficient with service I was out very quickly.Cashier Maribel was very polite and engaging.Excellent staff great environment will be going back .Thank you Kia East.

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DealerRater Feb 13, 2025

I took a chance and had my car towed to Greenway Kia East for service. I was really impressed with their customer service; they quickly identified the problem and kept me updated on the progress. Surprisingly, they fixed my car and had it ready sooner than I expected. Thanks to Shelby and the rest of the team for a great experience!

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Google Feb 13, 2025

Shelby was extremely helpful and responsive to all my questions and concerns.

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DealerRater Feb 13, 2025

Shelby was great at communicating with me throughout my service. I appreciated her open line of communication.

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DealerRater Feb 13, 2025

The repairs were good, and everything moved quickly! The only individual I spoke with was named Dustin, I do not see him on the rating charts but he was excellent! I was very impressed with the speed at which my warranty repairs were taken care of.

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DealerRater Feb 13, 2025

Excellent service department. Friendly, knowledgeable, customer oriented. Explained everything and completed service ahead of schedule. Matt was my service advisor and I highly recommend him!

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Google Feb 13, 2025

Great service. Reasonable time completion.

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Google Feb 12, 2025

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DealerRater Feb 12, 2025

Working with Matt, Shelby, and the service team has been great. They really go out of their way to address all concerns.

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DealerRater Feb 12, 2025

Great team of people 🙌🏽🙌🏽🙌🏽 they are definitely great at what they do , and they provide snacks 😄

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Google Feb 12, 2025

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Google Feb 11, 2025

I was very pleased with Mckensie, my sales rep and everyone at Greenway Kia East. Mckensie was extremely helpful and patient. The shopping experience was, in a word, pleasant. I ended up purchasing a new Kia Sorento and I love everything about it, except perhaps, for its huge amount of technology, which I'm certain appeals to the younger segment. Very happy with my purchase.

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Google Feb 11, 2025

I prefer not to go to dealerships and I went to a mechanic that said the dealership needed to diagnose the fuel issue for accuracy. Greenway KIA West would not work with me and my busy schedule to drop off the car then pick it up at the end of the day. Greenway KIA said, once it’s diagnosed, it has to stay there until it’s fixed. I had an appointment in East Orlando and drove by the Greenway KIA East then called and made an appointment. Joshua, was my service technician and he said he’d work with ...

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DealerRater Feb 11, 2025

I went in for a recall. Made my appointment, everything ran smoothly, service is fantastic and very informative.

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DealerRater Feb 11, 2025

Very friendly, kept me informed while I waited and professional. Appointments run in time which I greatly appreciate

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Google Feb 11, 2025

They were very courteous and completed the work in a timely manner.

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DealerRater Feb 11, 2025

You guys did a great job on my Kia forte. Thanks and have a great day!

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DealerRater Feb 10, 2025

Great attention, had a great experience with Greenway Kia East. Very nice people! They also work fast.

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Google Feb 10, 2025

Service was done, along with the recall within a reasonable time. My only complaint is with the complimentary car wash left my windows a mess.

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DealerRater Feb 10, 2025

Great experience with Kia from the door to the final signing of documents. Everything was explained through.

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DealerRater Feb 10, 2025

Great customer service. Great price. Overall was exactly what I would want when purchasing a new car. Definitely have a repeat customer here. Also, I have passed this on to my family and friends. Within a few days, a friend of mine purchased an ev6.

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DealerRater Feb 10, 2025

Didn't take as long as I thought it would. They took care of my car and that's what I needed

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Google Feb 10, 2025

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Google Feb 10, 2025

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DealerRater Feb 10, 2025

Awesome!! Overall they were super honest and explained everything with accuracy. Keep up the good work.

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DealerRater Feb 10, 2025

Simon understood my situation, worked with me 100% of the time. Responsive, courteous and honest! Made the purchase quick and smooth.... Even though I knew the care I wanted and its features Simon still made sure it was the car that would suit our needs. No pressure, just facts and education!

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DealerRater Feb 10, 2025

Joshua was very professional, I did not have to wait long for my oil change, it was a smooth process.

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DealerRater Feb 9, 2025

I had a great experience at Kia Greenway East. Simon helped me purchase my new car.

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DealerRater Feb 9, 2025

The dealership is nice and clean. The people are very friendly. The service is Awesome

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DealerRater Feb 9, 2025

I recently visited Greenway Kia East for an oil change, and while the service was quick (almost 2 hours) and the staff was friendly, I had an issue with one of the salespeople. They were persistent in trying to get me to trade in my vehicle or upgrade, even asking about my payment details. It made me uncomfortable and took away from the overall positive experience. However, the oil change itself was done efficiently, and I appreciated the cleanliness of the waiting area. I’d return for service, but I hope the sales pressure is toned down in the future.

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DealerRater Feb 8, 2025

They made each part of the process easy, from making the appointment and checking in the car. I received same day service with very little wait time.

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DealerRater Feb 8, 2025

Friendly employees very prompt with helping customers Fin did a very good job I was happy with results to my car

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DealerRater Feb 8, 2025

Overall inventors gave client more options , high efficiency communication best to meet client’s request.

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DealerRater Feb 7, 2025

I always get 5 star service when I go to Greenway Kia East, everyone who helped me out are great !

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Google Feb 7, 2025

Bought a new SUV today. Loved the service

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DealerRater Feb 6, 2025

Everyone in the service department was great, the advisors were quick and the service team took extra steps to make sure my issue was addressed and I know what the next steps were.

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DealerRater Feb 5, 2025

Simon was absolutely amazing!! I look forward to working with him in the future. He was genuine, kind and had my best interests at heart.

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DealerRater Feb 5, 2025

Great staff, very positive attitude to help client. Service was very fast with great explanations of mfg defects .

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Google Feb 5, 2025

I was looking for my first EV and having a rough time deciding what worked best financially and for the space I needed. Sam (Oussama) worked so hard to get me into a new 2025 Kia Ev9. It took me a few weeks of back and forth looking at numbers but ultimately Sam was able to put me in the perfect car with a great lease deal. This is my third purchase from Greenway Kia over the years and they continue to earn my business.

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DealerRater Feb 5, 2025

Fin was friendly, courteous and professional. As for the dealer, it’s only 1 mile away from home from my home. However it’s inconvenient that I have travelled 20 miles to another Kia in past because they don’t price match oil change deals.

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DealerRater Feb 4, 2025

It was a fairly good experience overall. My advisor Matthew Westberg was so nice and helpful

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DealerRater Feb 4, 2025

I had a persistent problem with the sound system on my car, and the technicians were having a hard time tracking it down. My concern was taken seriously, and Shelby went out of her way to make sure that she understood the problem and kept track of the progress on it and kept me informed. It was elevated to the Kia Tech Line, and while it took several visits, the problem was eventually resolved.

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DealerRater Feb 4, 2025

Tyler was a fantastic salesman. I am very pleased with the whole experience getting my car.

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Google Feb 4, 2025

(Translated by Google) Good service! Customer service, everything perfect. (Original) Buen servicio !atencion al cliente todo perfecto

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DealerRater Feb 3, 2025

Good service ! Good service ! Good good good good good good good good good good good.

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Google Feb 3, 2025

Edy and Yoannel were great. Really helpful and I could tell they tried to get us the best deal. We had to wait a few days for our car to arrive but they kept us in the loop and made sure it was all taken care of. Great team.

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Google Feb 3, 2025

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DealerRater Feb 3, 2025

Everyone at Greenway Kia was very helpful and Simon toke me around the area very friendly. We would recommend this dealership to all the people we know.

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DealerRater Feb 3, 2025

We had a very good salesman , he went above and beyond to fit our needs and wants . Eddie was very patient and understanding throughout our shopping experience

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DealerRater Feb 3, 2025

Matthew is Great I went to service dept to get my Kia seltos checked out and Matt was there to help me with my cars update and gave me some advice and addressed my concerns. I left happy and better informed

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Google Feb 3, 2025

My service guy Matt was awesome! He keep me updated on my car til the day I got my keys. If I could give him a 1000 stars I would. Matt definitely deserves a raise he has great customer service service skills.

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DealerRater Feb 3, 2025

The customer service rep - awesome. My only complaint was that they took all the items from my console and just dumped them on the floor behind the drivers seat. That included my sunglasses. No care was taken at all nor was I informed that they had done it.

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DealerRater Feb 2, 2025

The service was fast and they were very helpful and they explained everything and the job was done on time

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DealerRater Feb 2, 2025

Great experience with this attendant. He was very helpful, and did his best to get the job done as quickly as possible.

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Google Feb 2, 2025

Shelby was very nice and helpful. Though I got some news I didn't want to hear, this dealership was very professional and efficient.

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DealerRater Feb 1, 2025

Very professional, as soon as I arrived I was taken care of, took less time than I expected.

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Google Feb 1, 2025

Very happy with salesman and the dealership in general. Two minor problems, one tire was 4 lb low and no valve stem caps on the tires.

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Google Feb 1, 2025

(Translated by Google) Super good service, the best (Original) Súper buena atención , los mejores

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DealerRater Feb 1, 2025

Quick standard service. Attendant was helpful and the service was completed relatively quickly despite finding damage to the car

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DealerRater Feb 1, 2025

Shelby at Greenway kia east is awesome, she always answers any questions I have about my kia stinger 😊

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DealerRater Feb 1, 2025

I love coming here. I never leave disappointed and they have a nice area for me to work in while I wait. The snacks are a plus too. Thank you for your amazing service maintenance department team!

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DealerRater Feb 1, 2025

Good customer service, nice recommendations, clear account, very professional, advice over maintenance car, very helpful for the charges

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DealerRater Jan 31, 2025

The dealership had excellent customer service and made everything very easy. Every one was every helpful. 💯.

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DealerRater Jan 31, 2025

All employees very polite and helpful. My battery is working fine at this time. I was able to get an appointment the Same day.

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DealerRater Jan 31, 2025

Our advisor was very polite and helpful. Our service was done in a reasonable time. The bathrooms were spotless. Thank you for the snacks.

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DealerRater Jan 31, 2025

Very happy with every one. I wlll tell all my friends about this car dealer. Thank everyone who made a great experience

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DealerRater Jan 31, 2025

Nice attention, clear accountability and very good explanation of the charged, maintenance of future needs

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DealerRater Jan 31, 2025

Greenway Kia East is the only place I will take my vehicle for repairs. Thanks for getting the job done

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DealerRater Jan 31, 2025

I appreciated how much care came into my new car. I was about to test drive any car I was even slightly interested in and when my car was ready they made sure it was perfect.

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Google Jan 31, 2025

The service here never disappoints. Thank you so much!

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DealerRater Jan 31, 2025

This is our 2nd time at Kia Greenway. Still love it! Thanks for quick, efficient and professional service. It was a pleasure. We will be back again .

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DealerRater Jan 31, 2025

Quick to get me in, and very polite and fast to get my repairs done

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DealerRater Jan 31, 2025

Fin was the person in service department that assisted me, he is always very helpful and friendly.

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DealerRater Jan 31, 2025

Thank you Mr Ricardo!!!!! It was a pleasure, very clear, fast and excellent customer service, very happy, God blessed you!

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Google Jan 30, 2025

Luigi is The best! non-pushy salesman very helpful and knowledgeable. He sure knows the product. I’m thankful we had him as our salesman.

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Google Jan 30, 2025

From the moment we, my son and I, walked in to Greenway till we left Mike took awesome care of us. He found me my car.

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Google Jan 30, 2025

Good

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Google Jan 30, 2025

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DealerRater Jan 30, 2025

Once the mechanics realized/decided what they were going to need to do to repair my car, everything was done very quick, in a timely manner. However, I feel like I should have been offered a courtesy vehicle while my car was unavailable. Or at the very least, I don’t think I should have had to pay for the battery for my vehicle. The service agent kept me informed, as well as I kept in touch with him, as far as what was going on with my vehicle. Having said that, I would have liked to have known a ...

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Google Jan 30, 2025

Went for an oil change and it was super quick. Everyone was very helpful as well!

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DealerRater Jan 29, 2025

Greg is a great salesman. His professionalism, kindness, and expertise won us over. We are happy with our purchase and service. Great job. We will recommend friends and family to your dealership. Thank you and great job Greg.

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DealerRater Jan 29, 2025

This Dealership provided a fast, smooth, and easy transaction. My sales man Sam was patient.

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DealerRater Jan 29, 2025

Shelby was amazing and attentive. Great to work with! Would highly recommend her to anyone

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DealerRater Jan 29, 2025

Much better than city kia east! Faster and good customer service. Service in time. No lates.

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DealerRater Jan 29, 2025

Josh was amazing! He had me updated every moment that my car was in the shop.

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