Customer Testimonials

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DealerRater Dec 4, 2024

Staff was very accommodating. Service was provided in a timely manner. Exit staff was pleasant as well. Very pleased with my experience.

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DealerRater Dec 4, 2024

I always come here to Greenway Kia for all my vehicles I have owned from JEEP Compass to My Chevrolet Traverse, the staff Is so kind and Excellent customer service to Joseph Mnassa (since day 1) and Simon (1st time) they are amazing, I would recommend to anyone 😊

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DealerRater Dec 4, 2024

This dealership has its highs and lows. Great service when you arrive then declines when it's time to leave.

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DealerRater Dec 3, 2024

Greenway KIA staff are friendly and knowledgeable. They identified my issue and gave me the correct solution. I brought my car in the morning and had it back in the afternoon.

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DealerRater Dec 3, 2024

Greenway KIA staff are friendly and knowledgeable. They identified my issue and gave me the correct solution. I brought my car in the morning and had it back in the afternoon.

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DealerRater Dec 3, 2024

Great service, great folks, really went the extra mile. Please see the preceding it says it all,

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DealerRater Dec 3, 2024

The service was great. They were done quickly and very friendly. Matt was very helpful and kept in contact with me while my car was serviced.

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DealerRater Dec 3, 2024

Hola Gracias por la atención y todos los servicios que ofrecen cuando estamos esperando que nos arreglen el carro muy buena la atención de Carlos Joshua y todo el personal.

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DealerRater Dec 3, 2024

Quick easy process. Sam already had the vehicle parked up front for me when I got there. Test drive was quick and covered everything I needed. I was already approved by USAA but Sam got me approved through Kia financing with a better rate than USAA. Overall a great process and easy to navigate. I would definitely recommend them.

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DealerRater Dec 3, 2024

Excellent attention and professional. I recommend this dealer 100% to all my family and my friends

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DealerRater Dec 2, 2024

Matt is great. Salesman are a little too pushy....wait for service is long..need snacks replenished in waiting area

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Google Dec 2, 2024

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DealerRater Dec 1, 2024

"Tuve una experiencia magnífica comprando mi primer carro en Greenway Kia East, un Toyota Yaris. El trato fue personalizaso y excelente por parte de Yoannel y su Manager y quedé muy satisfecho con el servicio. ¡Altamente recomendado!"

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DealerRater Dec 1, 2024

Matt was very helpful and talked me thru all I needed to know regarding my Soul

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DealerRater Nov 30, 2024

My service representative Fin was welcoming and professional. He took the time to explain everything that would be done with the car, especially with the recall. The only reason I don’t give five stars is because the trim pieces needed to replace the ones that fell off my car are on back order, which is a frustration.

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Google Nov 30, 2024

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DealerRater Nov 30, 2024

At the dealership I have a great customer service experience. The team from those greeting me when I arrived to Shelby who followed up my recall service from beginning to finish were professional and helpful.

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DealerRater Nov 30, 2024

They did a great job. Fin is the best and it was ready the same day I came in!

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Google Nov 30, 2024

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Google Nov 30, 2024

Dustin was an amazing customer service representative! Very knowledgeable and kept me updated on my vehicle when took it for sevice.

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Google Nov 30, 2024

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Google Nov 29, 2024

Internet sales process was extremely successful; Jonathan was always in touch with me on all aspects of the deal; price of unit, trade in value and current interest rates; the vehicle had to be swapped out for another one from another dealer but that process was smooth as well. Only bump in the process is doing the paperwork as it appeared that our dealership guy (Andy) was getting a little antsy about us reading the electronic documents and having questions about that process as the documents seemed to be out of order; as the first one states Do Not Sign” ...

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DealerRater Nov 29, 2024

Ke was an excellent salesman. He found the car we were looking for, didn’t over do the selling and gave us a fair price on the car. We love our new Kia Soul that replaced our old, but wonderful, previous Soul.

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DealerRater Nov 29, 2024

Steal was extremely friendly and professional. He made our car buying experience painless and pleasant.

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DealerRater Nov 28, 2024

Great service! To schedule the appointment was easy, once the vehicle arrives, they took care of everything. Thank you!

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DealerRater Nov 28, 2024

Exceptional experience! From Allison’s enthusiastic introduction over the phone, to Simon’s careful updates in preparation for our visit (including video updates), and to Oussama’s thorough explanations and demonstrations of every feature, everything was simply perfect. We discovered them from 190 miles away and made the drive because they had the specific car that was difficult to find. Their high level of service made it all worth it. We definitely recommend this great team and look forward to doing more business with them.

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Google Nov 28, 2024

We recently purchased a vehicle from this dealer and I must say that the process was very smooth. Communication was clear, pricing fair and zero pressure. Everyone involved, including our salesperson and finance manager were friendly and approachable, making our experience great.

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Google Nov 28, 2024

Dustin was friendly, responsive, and helpful. Great service

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DealerRater Nov 28, 2024

Edyael was very friendly, professional and knowledgeable. He made our car buying experience painless and pleasant.

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DealerRater Nov 28, 2024

Communication was great during the entire process. They worked as quickly as possible. They even processed the recall while I was there for an oil change.

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Google Nov 28, 2024

The process for having the car towed in and being contacted upon vehicle arrival was great. Service Advisor was efficient and also informed me of some possible extended warranty that might be available. Well, it all worked out and the car outfitted with a new engine that was covered under the extended warranty. We're MUCH APPRECIATIVE!!!

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DealerRater Nov 28, 2024

Every thing went great. Very fast service and the most pleasant people working that day

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DealerRater Nov 28, 2024

Excellent overall service. Fin is my service technician and he was simply awesome. He was very helpful with my automotive needs and has went above and beyond my expectations for quality service. Thank You, Fin.

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Google Nov 27, 2024

Service was thorough, and exactly what I needed. No other dealership was willing to put in the effort to find the root of the issue. They all sent me away even though the vehicle was a danger to the roadways. Greenway Kia East saw the severity of the issue and made it their mission to ensure that vehicle was service properly. Emmet and Matt, thank you from the bottom of my heart.

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DealerRater Nov 27, 2024

Fin was a great service advisor. He listened to my concerns and went above and beyond to make sure the services were completed accurately. I was happily surprised that they also fixed the tire pressure on my vehicle as well.

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Google Nov 27, 2024

Absolutely a seamless experience. Salesman Greg and Internet Sales contact, Ilcia, returned my emails, gave me TOP dollar for my trade in, and ultimately agreed to an outstanding OTD price on a new 2025 Kia Sport EX. Very clean and well laid out showroom. Financing was a breeze and I will be having my new Kia serviced at their location. Give Greg a call and you will not be disappointed.

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DealerRater Nov 27, 2024

Jonathan was Great at working internet deals; via text, emails and phone; getting the right car, dealing with a trade and seeking financing rates went pretty smoothly. However the paperwork process still drags on; and it seems as if financial person has never seen someone actually read the forms, which needs to be understood as legal contracts and binding, so people should be encouraged to take their time reading them; that wasn’t feeling that at all. Also, paperwork documents should be provided in the proper order. To sum it up Jonathan has earned a shot at all my future ...

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DealerRater Nov 27, 2024

Carlos and his team had great communication and thorough service with both of my visits

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DealerRater Nov 27, 2024

Good service done to my Kia Sportage. The rate increases feel very high. I did agree to the high price however with the higher prices, the added up charge for using a credit card did not make me happy.

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DealerRater Nov 27, 2024

Great overall experience, straightforward buying process and fair pricing. All our questions and concerns were quickly answered,

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Google Nov 26, 2024

FIN is a terrific service representative. He works on behalf of the customer with his service knowledge. He was professional, possesses great people skills, funny sense of humor and helpful in every regard. I had questions regarding tire pressure and a paint scratch. He was able to address both with ease and expertise. He was also able to apply a coupon for the oil change and most importantly got me out timely! Thank you Fin!!!

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Google Nov 25, 2024

👍

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Google Nov 25, 2024

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DealerRater Nov 25, 2024

Super fast, excellent customer service , recommend 100% for everything jhosua was really nice about everything at the service

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Google Nov 24, 2024

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DealerRater Nov 24, 2024

I like Kia because they have 10 days maintenance. The day I took my car I receive good customer service

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Google Nov 24, 2024

Wonderful experience purchasing car! It was a pleasure working w the staff at greenway kia east.

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Google Nov 24, 2024

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Google Nov 24, 2024

Josh did his job. No issues. Car repaired in an appropriate time. Second time vehicle was serviced here.

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Google Nov 24, 2024

As always is a pleasure. Fast and care about people. Thanks.

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Google Nov 24, 2024

My service rep, Fiyinfoluwa was pleasant to chat with and helpful while informing me of what the day’s service would intel. He was transparent and honest, and kept me informed throughout the process. My car was ready when promised.

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Google Nov 24, 2024

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DealerRater Nov 23, 2024

I liked our Telluride so much I went and traded my car in for a Sportage! Had a good experience with first service on both, Matt took care of me

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DealerRater Nov 23, 2024

It was very good service and the politicé respectful environment. I always feel my car is in safe hands.

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DealerRater Nov 23, 2024

Great atmosphere and inventory of cars to choose from. We did a two car deal.

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DealerRater Nov 23, 2024

Good customer service. Good diagnostic for my car. I visited them from city kia. ( no good customer service @ that location.) no coming back to o city Kia.

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DealerRater Nov 23, 2024

This will be second kia purchased from kia east , luigi was my salesman and mani was my financial man . Luigi was very honest , explained the whole process, gave me options. Mani also finished the deal with amazing interest rate and kept my payments where i wanted. Very happy with my kia. Will definitely come back in 3 years . Im in love with my kia. Thank you guys !!!

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Google Nov 23, 2024

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DealerRater Nov 22, 2024

serene, well-maintained, perfect for a relaxed car buying experience, with ample space and beautiful landscaping, making it a great dealer to service, buy, or trade your car, .

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Google Nov 22, 2024

Addan was the best hands down, the transaction was smooth, he made the environment comfortable, I didn’t feel pressured to buy and I drove away with a car I truly love. So happy to join the Kia Family!

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DealerRater Nov 22, 2024

Shelby is a respectful and knowledgeable employee. She answered all of my questions and concerns about my 2012 KIA Soul.

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Google Nov 22, 2024

Honestly the best car buying experience ever! Mckensie made us feel like family! He listened to our needs and wasn’t your typical pushy car salesman. The genuine experience and loads of patience while we decided on the perfect fit for us made his service top of the line! Highly recommend, call and book your appointment with him, you will not regret it!

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Google Nov 22, 2024

Great experience

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Google Nov 22, 2024

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Google Nov 22, 2024

(Translated by Google) Very good attention (Original) Muy buena atención

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DealerRater Nov 22, 2024

Fin was fantastic. Listened to all our concerns and addressed each one with the technicians.

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DealerRater Nov 22, 2024

Great location, wonderful service. You are greeted and assisted as soon as you get there someone is asking if they can help. I have always had great service!

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Google Nov 22, 2024

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DealerRater Nov 21, 2024

Excellent care excellent service. Thanks for your help . The service was quick and accurate. She help me set up an appointment for the recall at a better time !

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DealerRater Nov 21, 2024

Comfortable waiting area with snacks; attentive service advisor who kept me informed about the progress of my work.

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Google Nov 21, 2024

I had a fantastic experience working with Greg at Greenway Kia East. Greg went above and beyond to help me locate the exact car I wanted through an internet search and ensured I got the best pricing possible. The entire process was smooth and hassle-free. I’ll definitely be returning to Greg for my future car purchases. Highly recommend!”

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Google Nov 20, 2024

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DealerRater Nov 20, 2024

Fin was excellent and super helpful, he even had a technician ride in the car with us to ID the sound we were hearing.

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Google Nov 20, 2024

Great customer service

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DealerRater Nov 20, 2024

Loved the service it was very fast and acurarate will recommend it to any one who needs services for their car.

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DealerRater Nov 19, 2024

Everyone was courteous, friendly and very efficient. Quick service and smooth buying process. Negotiable. Prices were great. Service appointment was made quick, in and out. It was truly a pleasure to shop here.

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Google Nov 19, 2024

Excellent service of my car.

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DealerRater Nov 19, 2024

Dustin was great to work with! He provided updates throughout the process and answered questions in a timely manner. I will definitely ask to work with him in the future.

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DealerRater Nov 19, 2024

Fin kept me informed on my 60,000 mile service, and even save me money on a lifetime alignment for my 2013 Kia Forte. Fin made sure I had plenty of water and popcorn while I waited and offered to wash my vehicle as well. Fin is a Professional, Knowledgeable and deserves a nice bonus for his hard work as a Kia Service Advisor.

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Google Nov 19, 2024

Joshua is always kind and efficient. He explains things and takes his time assisting me. Great employee !

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Google Nov 18, 2024

The service was very good and the attention was fast.

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DealerRater Nov 18, 2024

Futon provided great customer service. He will follow up on items not completed during my appointment.

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DealerRater Nov 17, 2024

The service was excellent. Didn't have to wait for long and it was done. Thank you Dustin, you were very professional and helpful.

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Google Nov 17, 2024

We made an appointment a few days in advance. When we got there the person who checked us in (Mathew) was Super nice! Even though we had an appointment though it took 3 hours for my car to get an oil change. We went on Veterans Day though so that was the issue, I kinda thought having an appointment would help though. They had snacks, coffee, and tea available for free and a vending machine for other drinks. You had the option to stay or leave. Mathew was kind enough to check on our car a couple of times to keep ...

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DealerRater Nov 17, 2024

Had a minor windshield issue. They were able to fix it and get me out quick. They are amazing.

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Google Nov 17, 2024

Outstanding experience, the entire staff was very accommodating and totally focused on customer satisfaction. I drove up from Naples to do my purchase and have absolutely no regrets.

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DealerRater Nov 17, 2024

Amazing service thank you - every time I come here there is great service I couldn’t be more happy.

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DealerRater Nov 16, 2024

Very nice service personnel. Comfortable waiting area. Good communication. Service package a bit expensive. Complimentary car wash - car looks great.

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DealerRater Nov 16, 2024

Greenway Kia East is my favorite dealership to use for my oil changes and services on my Stinger Tribute edition. They are organized and efficient. The waiting area is comfortable and offers snacks and water.

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DealerRater Nov 16, 2024

Yoannel was great. He gave me necessary information to help with my car shopping experience

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DealerRater Nov 16, 2024

Very satisfied with the service provided for my truck. Wait time was a little long but overall was satisfied.

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Google Nov 16, 2024

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Google Nov 16, 2024

Such a great experience working with Bengu she’s very sweet and professional everyone should visit this place.

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Google Nov 15, 2024

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DealerRater Nov 15, 2024

Service was excellent. Didn't have to wait for long. Customer service was very professional and helpful.

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DealerRater Nov 15, 2024

Fin is an amazing person who helped me and made sure that I was satisfied with the service and went beyond to help me with some issues with my car and keys . Thanks Fin for making my day better

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Google Nov 15, 2024

Hello team my name is Carlos R. First of all, I have to say that I really like going there for my car service. I have to say that Joshua is a great friend coworker and an excellent human being. I bought a car there thanks to the GM and KP (…) because my credit was not very good but they were able to get me a good deal and a very nice car that I love. Every time I go there Joshua always take care of me, he treat me very nice like family! Sometimes he go the extra mile ...

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DealerRater Nov 15, 2024

Excellent attention and super professionalism special Mr. Jonathan Melo. I 100 % recommend that place. If you do not believe me, only I invite you to visit the KIA dealer and ask for Jonathan, and you will be happy with your dream car.

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DealerRater Nov 15, 2024

My guy Fiyinfoluwa exceeded all expectations for my maintenance service visit and made sure I was informed of everything that is being done to the car.

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DealerRater Nov 14, 2024

Everyone is friendly and professional. My car usually gets out of service in a timely manner.

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