Customer Testimonials
Joshua was very knowledgable and patient, he new exactly what we wanted and even found us the car in the color and with all the specifications we were looking for. Second time buying from this dealership and will keep refering and doing so because of the great customer service. Thank you Kia and thank you Joshua for everything and more!
My visit at Greenway Kia East for an oil change has exceeded all expectations including the staff members that made sure I was well taken cared of. Thank you.
My last experience was horrible , even with an appointment I had to wait for an hour and a half , to be told that they still hadn’t even started working on it. Then I got a quote for $2300 and I went to get a second opinion I’ve spent less than $200 for the work.. I think your dealership should have better integrity ,
The attention of the seller Magnus super good, he has a lot of patience, great person.
Very pleasant atmosphere. No wait time for scheduled services. Smooth check-in for service appointments
We didn’t see multi point inspection like the dealer we used elsewhere. Waiting time was a bit long, considering we had an appointment.
Everything was great at Kia—excellent service, friendly staff, and great atmosphere every time im there
Very nice dealership, they were the only ones in the state that had the exact model my wife wanted. Tyler went above and beyond.
Great service as always!
This dealership is very curtious and professional I’ve never had a bad experience with this dealership at all. Everyone is very nice and friendly, my sales guy Pedro is very caring and friendly he has helped me in many ways he is a very supportive person he is my #1 salesman need a car from greenway Kia ask for Pedro you won’t regret it 👍
Janphiel was a wonderful advisor. He was very attentive to the questions we had and the concerns we inquired about our vehicle.
James and Tyler were super professional and had a lot of patience with us while we were figuring out the right car with us.
(Translated by Google) The employees were very attentive and always kept me informed of the situation with my car. They were also very professional. (Original) Los empleados fueron muy atentos y siempre me mantuvieron informada de la situacion con mi auto tambien fueron muy profecionales.
The Dealership provided great service, and was very informative. Janphiel Rivera was a very helpful and attentive.
Greg was super thorough and very helpful. He made sure we knew what steps were happening
1st service on our new Sportage. In and out in 20 minutes. Everything went perfect.
Tyler was friendly and easy to work with from the get go. I had a great purchasing experience with him.
Took my car in for an evaluation Tues. Paid $240 and still don’t have an itemized estimate. Can’t go elsewhere because of investment.
It is a dealer with a qualified team that meets the needs of customers. The services are of very satisfied qualify
Friendly upon arrival and when meeting with advisor. Only thing I would say to work on is the pricing of services. Your oil change shows 95.99 but I was not aware of the mandatory oil supplement kit and on the maintenance request sent to my phone it had a doc fee of 0.00 so I selected it. Did not realize it was actually 4.99 I would have declined it on the maintenance request text.
Always professional and respectful. Area is comfortable for those of us who wait. Always great service.
Shelby was great The people at the dealership were pleasant and really responsive and tried to help me out. I didn’t wait long and would go again
It was my first visit for a service. I was very satisfied with the time and cost. Staff were great.
James was excellent at describing vehicle options and selections of cars Kia offered . Thank you for a wonderful experience.
Very professional and knowledgeable staff, James explained everything in regards to vehicle and after several test drives I choice my Sportage.
Thank you for the professionalism. And the kindness. I had my kia Sorento in for the 30,000 mile maintenance. Thank you very much for taking care of my Kia. Finn your the best. And Terry. And Shelby. Hugs.
Everything was easy and smooth for me. Employees were very friendly and helpful especially Fin. I don't know who Armando is? Love the car wash! We will be back
Only place I shop and it's always a great experience This dealership has always treated me like family. I've purchased over 8 vehicles on this place.
Yoannel was very helpful and didn’t apply any cat-sales-man pressure like we got from other dealerships. When it came time to negotiate he was helpful in facilitating a deal that worked for us. He was knowledgeable and thorough about the process.
Thank you for getting my vehicle fixed and driving safe again. I appreciate all the help
The staff treated my vehicle very neat and worked efficiently, but need better communication on services
Got my car in for servicing and it was a seamless process. Finn did the check in an advised me of the progress until it was completed. I had the opportunity to speak to the sales manager, Mr DeSoto and he briefed me on the new lineup of Kia's answered my questions and since I was not ready at this time felt no undue pressure.
Honestly worst dealership I have been too. Will do anything to not pay the warranty.
(Translated by Google) The service was excellent, both the hobrq staff and the representatives who assisted me. Everything was very good and professional. (Original) El servicio fue exelente tanto como lq mano de hobrq y lis representantes que me atendieron todo estubo muy bien y profecional.
Traded in my car for a new telluride and was promised and certain amount for the trade but when I reviewed my paper after a day or so I realized they never honored what me and the sales guy agreed to, and what his supposed manger would give us. When signing your paperwork be careful and ask for full breakdowns of the numbers, dealers and finance managers are in the business of scamming you of your hard earned money. They will not honor anything now that the paperwork has been signed, in my line of work if a customer refuses ... Read More DealerRater - May 13, 2025
Recomendado 100 % ... Desde que llegas al concesionario te hacen sentir como en casa, Muy buena la Atención al cliente en especial Janphiel es excelente en su trabajo...
Janiphel was quite possibly the kindest and most relatable person I’ve ever met in a car dealership, I didn’t feel taken advantage of and as soon as it became clear I was stressed he did everything in his power to help me out. Everyone should approach service the way he does.
Everyone was so helpful and personable - this was my first time buying a car, and it was easy and enjoyable.
Mert was great
Helpful, and nice customer service, works with you and clean and has wonderful cars. Purchased 2 cars already from this place. So far no issues
I recommend Greenway Kia East. From the moment I called to schedule an appointment for my car and when I arrived until I picked it up, the whole experience was seamless. I called about a part which had to be replaced by a Kia dealership; I was a little nervous because I had bought my car somewhere else. I had nothing to worry about. The phone agent was able to get me in on the same day. I arrived at the service center and was wonderfully greeted by a tech and assisted by another. The lot was full and I ... Read More Google - May 11, 2025
Sales and finance were fine. Service is horrible. Delivered brand new car without checking fluids. Sent it back and they still didn’t resolve completely and someone ate and spilled soda in it. Drove it back on my gas AND my tolls. Completely dissatisfied.
Very satisfied with service and David Figueroa made sure i received outstanding care from Greenway Kia.
The dealership has a very high qualified personnel that cares for their customers and make them feel that they are in good hands
Outstanding service. JP was always in contact with me updating all the details. I am very happy with the service provided. Thank you
Not truthful I've never spoken to anyone there and have submitted requests to be removed
Corina was great
Very attentive to the customer needs and wants. No busy sales person at least not my salesman
Want to thank Eric who helped us and went above and beyond for me and my wife completely different experience than the original purchase I’m a man of my word first time was horrible experience but after giving them a second chance this time night and day difference. My sales guy Luigi did awesome job helping us with the car and at the end of the day me and my wife are happy with our new 2025 Sorento again thanks GM Eric and Sales person Luigi.
They were so easy to work with - no drama or games. We felt comfortable the entire time.
Purchase went well, originally contacted them online and they communicated throughout the process.
Marcus was very helpful with understanding my needs for trading in my car, and staying within the price range I could afford. I was able to get a brand new 2025 Kia Sorrento with Marcus help!
Fin treated me well. The car was finished at the time he promised. He kept me up to date during the service. He was very professional and a pleasure to work with.
Stoped in for a brake light bulb. Told me in the parts department $75. After purchasing my car at your dealership salesman didn't want to talk with me
Greg Williams was my initial salesperson. He got right on the case and provided me with an itemized listing of the pricing. Greg was very easy to work with. There was one item that I didn't want, and I got Greg to remove it from from the worksheet (I agreed to apply for KIA Financing in order to get the item removed).
After Greg left for the day, Marcus Holden took over and was very friendly and helpful. He brought the car around and tried to help me with any issues regarding the Credit Freeze, Registration, Insurance, etc. It ... Read More Google - May 7, 2025
(Translated by Google) Very good service, friendly and cordial. Always willing to meet the requirements of the occasion. Very good work by Mr. Acael and the rest of the team. (Original) Muy buena atención, amable y cordial. Siempre con la disposición de atender los requerimientos de la ocasión. Muy buen trabajo por parte del señor Acael y el resto del equipo.
It was a great place to buy a new car
Pedro was patient, very informative, not pushy and kind during our purchasing experience. Will go back when we purchase our next Kia
The service was wonderful he explained all the details for the 16,000 mileschech everyone was helpful great job
Everyone is always kind and helpful whether by phone or service.visits. Carlos has been helping me since I purchased my car.
Great service and he helped me out a lot and assured me everything will be taken care of in a timely manner
It went very smooth and it was straightforward Fin was able to explain to me very clearly what's gonna be done and how long the car should remain at the dealership
Our salesperson was great, very patient with us. We were very happy with our purchase.
The service department always provides excellent customer service and quality repairs. I would not trust my vehicle with anyone else.
Greenway Kia East continues to provide me with great customer service. My first encounter with SA Janphiel (JP) was very pleasant. He was through…… providing me with preventive maintenance infor needed for my vehicle because of my current vehicle mileage. Also accommodating to my concerns regarding my vehicle. Very much appreciated.
I purchased this car on 1/5/25 but have held off writing a review until many issues were resolved. I worked with sales rep Mike Serverino and finance mgr. Ayoub Lazaar and later Abdel Trabelsi. I had intended to pay cash for a used 2022. BMW X5Drive 40i. The sticker price was $42,782 online but the contract was written for $43,600 because I was a new customer. I was also informed that if I intended to pay cash and not finance there would be an additional surcharge of $1,000. (I should have walked out then but I live in Ocala and wanted to get the ... Read More DealerRater - May 4, 2025
I bought this car brand new 2 months ago They changed my car oil and I told service guy hey my car shaking he said ok after 2 hr laters he told me your car no shaking I said again my car shaking and he told me we did tire rotation I said ok and I check service report paper they didn't! I told guy again where tire rotation who did ? He said ok sorry and they took my car again and I waited almost 2 hr again he told me they did tire rotation but I'm not believe because my ... Read More DealerRater - May 4, 2025
We were helped by Michelangelo and honestly haven’t ever had such a good experience with a car salesman. He wasn’t pushy or overly trying to sell us anything. He listened to what we wanted and worked with us to get it. It was a great and smooth experience.
My service advisor and the team was amazing. Especially Gina! Will definitely recommend to family and friends to come here for the future.
The engine in my 2015 KIA Sorento failed on a trip from Merritt Island to Lake County, FL. The nearest dealer was Greenway KIA. I was treated very well. My extreme anxiety was relieved when I was informed by the Service Advisor, Fin, that the engine would be replaced under warranty and a car could be rented at No Charge so I could get home.
Fin, is absolutely the best. Always going the extra step for the client. Always smiling.
(Translated by Google) Very good ! (Original) Muito bom !
Very good to many words to tot to many words to many to many too
Service was quick. Shelby was great as usual. She explained everything and was professional. Done
My experience was great, everyone was kind and friendly And the work was completed in a timely manner
Great ace to buy
Fin is always so kind and helpful. I went in on a Saturday for my 10k maintenance and it was handled quick and efficiently, giving me back my car with my seat the way I left it! The car getting washed was the cherry on top. Will always recommend Greenway East for service!!
My service appt was excellent! David was amazing to work with.
The gentleman who took my keys when I first got there was super nice and also the gentleman who checked me in was wonderful! I’ve always had the best service when bringing my vehicle to Kia on East Colonial!! Thank you so much!!
Mike,Sam and manny were amazing. Thanks again guys. I got 4 cars from this dealer. They take good care of you.
Fiyin is an amazing service manager who is helpful and professional. He kept me informed on the progress of my car repairs.
Took 4 hours. For something I was told would be 1 hour. When I saw them not take my car back until almost 3 hours into appointment. No communication. Cost me $209 extra for late pick up of my kids. I made appointment. Came on time and was ignored.
Orlando fix a dent I have on the rear passenger side door on all my brand new Kia Telluride.
It just took longer than it should have. A software update shouldn't take 3 hours. I've had it done before. Also I went for oil change and tire rotation. At most the whole thing should have been an hour and a half or an hour and 40 minutes
All were pleasant,attentive and efficient. Upon my early arrival for my service appointment I was immediately taken care of and although it was my first time there I felt very much at home thanks to the friendly and knowledgeable staff.
They are the best They are amazing never say no to me always have the right answer and their service is excellent.
Shelby is the only one I will deal with, she is quick at getting back and answering all my questions
Everybody was nice and they serviced my car very efficiently. They even washed it upon return!
Outstanding service
Hands down the best Kia dealership I've visited—across Indiana, Kentucky, Alabama, and now Florida. Since moving here, this is the only place I’ll trust with my business. Top-notch service every time.
Yoannel is the best salesman ever. I went to 5 dealers and until i met Yoannel my experience went horrible. Thank you!
