Customer Testimonials

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Google Aug 4, 2021

Pedro is an excellent person he really helped me to get my Kia Forte gt line he went above and beyond to find me the great fit I really recommend him to all my friends

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Cars Aug 3, 2021

The friendliness of the staff at this location is great. The wait time could be better when an appointment is made.

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Cars Aug 3, 2021

It was nice to have the car be device at the dealer as they use certified Kia parts and the mechanics are certified to complete all the service a Kia will need

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Cars Aug 2, 2021

The people are nice and the services is good I like to go there because the location is excellent I recommend this place.

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Cars Aug 2, 2021

I went with the mentality to get two deals unfortunately I went home getting only one. Overall was ok the experience.

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Cars Aug 1, 2021

Magic experience to much people profesional sales people & finance people too thanks for everything oooo the sorento ex is the car perfect thanks a lot for everything

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Cars Jul 31, 2021

The finance director is awesome!!!!! Cool cat but still very business oriented. Will be buying all of my future cars there

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Cars Jul 31, 2021

The service department reps have always been kind and efficient I always feel taken dare of when I take the car in for service I appreciate this East Orlando location very much for everything

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Cars Jul 30, 2021

Everybody was nice and I got a great car, I feel. I was there for a while but the job was done and I’m satisfied

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Cars Jul 30, 2021

Professional & courteous staff. The staff takes time to explain owners what are the next steps for my car. The fact that there bilingual service advisors is a plus.

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Google Jul 29, 2021

Detail on car fix r recall

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Cars Jul 29, 2021

Not much I liked. You dont return phone calls. You lie to people. You overcharge. Make opponents you don't meet. Very upset and disappointed. I will never be back here and I would only hope others would stay clear of this place.

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Cars Jul 29, 2021

The salesman Pedro sotolongo took time to explain and go over everything to get the me the deal I needed to be able to purchase. He was extremely helpful, and so was the gentlemen in the financing department. The best part of my experience was the service.

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Cars Jul 28, 2021

Customer service is always great and friendly staff. Clean facility too. Wait time for service is reasonable too. I’ve bought two cars from there in the past and the process was quick and easy. Staff is always there to help.

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Cars Jul 27, 2021

excellent service very satisfied with the purchase, very professional advice from the entire sales and finance team a special recognition to Jean Paul & Sam excellent in their work five stars to all thank you very much

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Cars Jul 27, 2021

We were seen right away and everyone were so friendly and helpful. everything was as good as it could be. We have always enjoyed the great service, the cleanliness of the facility and the wonderful waiting room with excellent coffee

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Cars Jul 27, 2021

Very friendly and compassionate of their KIA owners customers. Thank you! Myself, Family and Friends will be coming more often to KIA East in Orlando. Thank you for your time and Consideration in assisting us with the Maintenance of our Vehicle.

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Cars Jul 26, 2021

Mert wasn’t pushy and they worked with our budget. We were able to purchase two cars one the same day and we couldn’t be happier.

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Cars Jul 25, 2021

Everything was friendly and knew what they were talking about. You have a great selection of cars and the place is clean. Would recommend this kia to anyone.

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Cars Jul 23, 2021

This is not the same dealership I purchased a car from. Seams like a lot of corners are being cut. I the beginning I would come in for service and they would check the alignment in the service drive. They stopped that, vacuum the interior, they don't do that anymore. They would walk you to your car and make sure everything was OK, now I get walked to the door. If I'm lucky. I came in two problems I thought would be warranty. Only to be told NO. Went to another Kia Dealer only to be told YES ...

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Cars Jul 23, 2021

We worked with Sam and he understood what we were looking for and wanted. He wasn’t pushy like some sales people at other locations. We actually ended up getting 2 cars from him and both were super fast and easy to get.

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Cars Jul 23, 2021

Oil Change and recall repair was done in a short time, and service ref had paper work finished when I was called to pick up my 2021 Seltos

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Cars Jul 23, 2021

CARLOS in service - - knowledgeable and always very helpful! Always keeps us informed and considerate of our time. Watches out for our maintenance schedule to keep both our Kias running well.

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Cars Jul 21, 2021

I've been taking my Kia to another dealership down South for about 5 years. I recently came into Greenway Kia after a few mishaps at the other dealership. Wow, what a difference. Although my service took a bit longer than expected, I appreciated that they service supervisor didn't try to sell me on any extra products while I waited and when my car was finished, I paid and went on my way without being hassled. I'll probably be trading in with this Kia in the future.

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Cars Jul 21, 2021

Advisor was very helpful. No waiting time when arrived with appointment. I was well informed of progress. Request was granted.

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Cars Jul 20, 2021

Ofrecen una buena atención al cliente y un buen servicio de mantenimiento, las facilidades siempre son limpias y están dispuestos en ayudar al cliente

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Cars Jul 19, 2021

Fast friendly service not pushy at all. We came in knowing what car we wanted. Ended up getting a different one that we also loved. Overall our experience here was amazing as always.

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Cars Jul 19, 2021

Friendly staff. eager to make deals sales people are very nice place is clean. Buying process was a bit slow but it was crowded in the showroom so...

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Cars Jul 19, 2021

It was an easy process. Just make sure to double check your car after they detail it before you leave. They forgot to place my spare tire cover for the trunk back in. They did ship it after calling them. Haven't received yet.

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Cars Jul 18, 2021

Jeff was very personable and easy to deal with during my time at the dealership. He was honest and upfront and seemed to care about my concerns. When I asked about the trade-in value, he worked to increase the amount and didn't make excuses about why it couldn't be increased. While I abhor the car buying process, he made it much more enjoyable than past experiences at other dealerships. If/when I am in Florida again and need to buy a new or used vehicle, I will be sure to look up Jeff at Greenway Kia.

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Google Jul 18, 2021

Jeff was very personable and easy to deal with during my time at the dealership. He was honest and upfront and seemed to care about my concerns. When I asked about the trade-in value, he worked to increase the amount and didn't make excuses about why it couldn't be increased. While I abhor the car buying process, he made it much more enjoyable than past experiences at other dealerships. If/when I am in Florida again and need to buy a new or used vehicle, I will be sure to look up Jeff at Greenway Kia.

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Cars Jul 18, 2021

employee knowledge of vehicle. worked quickly and proficiently on vehicle. some employee's need to work on patience and courtesy towards customers.

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Cars Jul 18, 2021

Always fast friendly service, service advisors are always knowledgeable about what needs to be done and are willing to explain the process and give you a time frame for completion.

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Cars Jul 17, 2021

Every thing was great love the service Thank for all you do service exceeds expectation a wonderful employee Ok ok ok ok ok ok ok ok ok

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Cars Jul 17, 2021

I am glad I was able to drop it off for the next day appointment. Very convenient for one's that work during the day.

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Cars Jul 16, 2021

From the moment I received the first call and when I arrived at the dealer the service and quality never change .... Excellent

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Google Jul 16, 2021

Las palabras no serían suficientes para expresar el EXCELENTE SERVICIO Y LA CALIDAD DEL MISMO , Desde la llamada hasta el recibimiento en el concesionario, agradecida con mis vendedores por su gentileza y personalidad al ayudarme Danilo y Sam …. LOS MEJORES!!!!

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Cars Jul 15, 2021

They were very nice and took care of us. We will return in the future and tell our friends and family.

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Cars Jul 15, 2021

Friendly atmosphere And friendly service. Service writer was very attentive and listen to what I had to say. Service writer also was very clear on what was going to be done.

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Google Jul 15, 2021

I recently purchased a Telluride and I must say this dealership is awesome. Especially Moby. This guy was on top of everything and knew what he was talking about. He is someone you want in your corner when purchasing a new or used car! He is not the typical super pushy salesy guy, he's a true genuine guy and will get you the best deal possible. He is very responsive and we still touch base to this day. Ask for him you will not be disappointed.

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Cars Jul 13, 2021

Fast and efficient, they greeted me fast, helped me understand the process and best part I got out of there pretty quick. Feel very satisfied with everything.

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Cars Jul 12, 2021

Friendly service….timely. Work was done within estimated time..it was very easy to book appt and loved the reminders sent by email and text

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Cars Jul 12, 2021

We worked with Jonathan and Brittany on the phone and they both were very professional and helpful all through my car buying process.

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Google Jul 12, 2021

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Cars Jul 11, 2021

The service was completed in a timely manner as promised. This location is a much better facility than Kia's locations in west Orlando and Longwood

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Cars Jul 10, 2021

It was pretty fast. Which I liked because that meant I could go back to work earlier. I just didn't like that my concerns weren't taken seriously.

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Cars Jul 10, 2021

The staff are friendly and courteous. Very helpful to my needs and I get informed of all situations. The service department staff are concerned of the customer needs.

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Cars Jul 9, 2021

Jeff was very helpful and attentive. We appreciate him allowing us the time to make a thoughtful decision without pressure!

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Google Jul 9, 2021

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Cars Jul 9, 2021

Rapid work ethic detail to customer’s satisfaction I will definitely recommend other people to go to this dealership for service

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Google Jul 9, 2021

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Google Jul 9, 2021

I desperately needed a used car when I stepped inside this dealership to checkout a 2010 Mazda CX7. From the time I called, to the time I walked out of the dealership, everyone treated me with respect and listened to what my car's needs were. I recommend this dealership for their honesty and easy of process. 100% satisfied.

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Cars Jul 8, 2021

Great customer service. Wait time for repair was minimal. Please do not change anything. Both the service rep and the tech who did the repair were great and explained everything.

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Google Jul 8, 2021

I had a great experience an also bought my very first car thanks to the amazing man Amine Dkhissi he was helpful,friendly,and a great salesman

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Cars Jul 7, 2021

Honesty.. and friendly environment looking forward to help you price and benefits ware out of the roof great deal oferta

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Cars Jul 7, 2021

very helpful, friendly, clean service was faster than expected. Would like to see the shuttle service brought back. Would recommend to friends.

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Cars Jul 6, 2021

They take care of you as soon as you get to the dealer. Everyone is very friendly and ready to help you.

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Cars Jul 6, 2021

CARLOS ALEJO IS VERY HELPFUL. TAKES CARE OF ALL MY NEEDS AND MAKES SURE EVERYTHING IS DONE ON TIME. VERY SATISFIED

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Cars Jul 5, 2021

Fast pleasant and efficient.Carlos and Gina are gems Quick service n no haggling. Been coming there for over 15 years n will continue do so

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Facebook Jul 5, 2021

Robert was amazing and so helpful with our car buying experience. He made it as quick and easy as possible and did everything he could to get us the best deal. The finance manager & team were also great and went above and to help us out.

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Cars Jul 3, 2021

past experience and i buy 4 cars at the dealer, high quality, great value, capabilities providing services and job well done.

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Cars Jul 2, 2021

Helpfull, friendly and willing to go the extra mile. Ed is always there when I need him. Facility is always clean.

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Cars Jul 2, 2021

Was spoken to quickly, and the car felt good upon return. I would recommend the dealership to others. Have gone there for years.

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Cars Jul 2, 2021

really nice people once i come into the building. Not even, once i get out of my car there is someone ready to help me & they take me right away

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Cars Jul 2, 2021

Everything was ok. Salesman was awesome. The car is absolutely beautiful everyone was very helpful. From the moment you walked in the door until you left everyone was knowledgeable and friendly.

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Cars Jul 2, 2021

The customer service was great. And they took their time to explain every detail regarding the lease and monthly payments. It's my 3rd Kia and won't be the last one.

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Cars Jul 1, 2021

Customer service at Kia Greenway East was exceptional, especially Shelby Bishop, she was fantastic! Thank you for making my experience so enjoyable.

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Google Jul 1, 2021

Christian P. was helpful and gave a good experience. Went out of his way to help me get back on the road! Would recommend to friends/family.

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Google Jun 30, 2021

Had a great experience buying for the first time at a dealership! Everyone there was super helpful and nice, but Pedro is the man!!!! He gave me amazing service and a great deal! Thanks so much Pedro!!!

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Cars Jun 29, 2021

Kia is the best! Friendly staff, great deals, and excellent service! It doesn't get any better than that. This is my second purchase from Kia and I plan on purchasing from them in the future as well.

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Cars Jun 28, 2021

I like how everything was properly checked and done and the itemized color breakdown on the back of my receipt.

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Cars Jun 26, 2021

service and service advisor very help full. Got my car when promise. Dealer and service area are very clean.Service advisor when above and beyond to ensure my car service was done in time and properly

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Cars Jun 26, 2021

Great service, excellent customer service, the sales person was kind and customer focused. I defenetely will be back for my second car . Thank you

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Cars Jun 26, 2021

The fast service & the grate c customer care . carlos from service is a grate guy Awwwsome customer service i receive from him everytime i go there. 2 👍 👍

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Cars Jun 25, 2021

Service was done in the time promised. The service writer was very polite and helpful. My vehicle was washed and returned to me by Carlos the service writer.

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Cars Jun 25, 2021

I Like The Efficiency And The Need To Fix The Issues. It’s Really Convenient And Reliable To Know That Parts Are Coming Straight From The Dealer

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Cars Jun 24, 2021

I was having problems starting my car and I called the dealership. The next thing I know, I received a message from my sales representative, Pedro Sotolongo, would come and help me start the car. After that he helped me find a new car. Everyone was friendly. It was an amazing experience.

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Cars Jun 23, 2021

Everyone was very helpful and made the process very easy and simple to understand. This was my first experience with a dealership and I will return to them for future purchases.

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Cars Jun 22, 2021

Decent wait time. Excellent costumer service. My car was washed as well. I am pleased with the services provided. Thank you I definitely recommend this location.

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Google Jun 22, 2021

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Cars Jun 22, 2021

My sales person and finance person were awesome.I don’t know why you would need more words than these. Thank you.

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Cars Jun 22, 2021

Chris was so nice and understanding. He really helped us out and I appreciate the time he took to keep finding options for us when things weren't fitting right. Definitely going back for our next vehicle.

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Google Jun 22, 2021

Ricky at parks rocks

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Google Jun 18, 2021

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Google Jun 18, 2021

So thankful for this dealership! After a terrible buying experience from Kia North and they never want to help, Kia East really helped me. I bought my car two months ago so a flat tire was alarming. The 24 roadside assistance replaced my tire with my donut and told me to go to Kia because he didn’t see any holes or nails. I made it to Kia East at 5:56pm (they close at 6pm). They listened to my nightmare story about Kia north and what’s going on. I’m single mom, money is tight, and time is even tighter. ...

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Cars Jun 16, 2021

DE HECHO ACABO DE COMPRAR MI 3ER VEHICULO EN KIA EAST ATENDIDO POR LA INMEJORABLE DISPOSICION DE PEDRO SOTOLONGO. Y EDWARD ES REALMENTE MUY EXPEDITIVO, AMABLE Y DISPUESTO.

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Cars Jun 16, 2021

I was was very comfortable with Edward. He explained things thoroughly. Not pushy. The only problem I have is the long wait to make an appointment.

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Cars Jun 15, 2021

The car salesman we had was fantastic! In all honesty, he was the best salesman I have had in my 25 years of buying vehicles. Overall a great experience at this dealership.

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Cars Jun 11, 2021

Of course there are always horror stories when dealing with dealerships, I however, experienced none of this at Greenway Kia. I personally dealt with three people who really need to be recognized for their outstanding customer service and actually making me feel part of the team by explaining everything I needed to know and being available to assist me with any questions/concerns that I might have. The key personnel are Gina Carpio and Edward Cotto in the service department and the gentleman named Ricky at the counter in the parts department who I actually talked with first and he ...

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Cars Jun 10, 2021

Everything... courtesy...knowledge... very clean... everybody is very nice and they make you feel at home... I will definitely refer Kia Orlando Eastd to my family and friends...

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Google Jun 10, 2021

Great service

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Google Jun 3, 2021

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Cars Jun 1, 2021

I had no stress, I did not feel rushed, my salesman was knowledgeable, I have already sent him another customer. I had a few bad experiences and that day, in particular, the Longwood dealership had asked me to come in to order my vehicle which was not even possible. Moby did more than makeup for that! I will buy and service now at this dealership even though it is an hour drive.

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Google Jun 1, 2021

Moby was the BEST salesman I have ever had. The dealership had streamlined processes. Knowledgeable staff, Everyone was very honest, We had an amazing Experience.

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Cars May 31, 2021

I Just had a fantastic experience about the provided service. Very friendly environment. I really cannot emphasize how happy I am with the quality of the customer service I had with Mr. Joshua Fernandez. He has my highest recommendation without reservation... STRONGLY RECOMMENDED.

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Cars May 30, 2021

I was out of there earlier than what was estimated. Service department courtious and helpful. People not working, retired the prices for the manufactures warranty is a little over the top. Can only do a little at a time since income is a bare minimum and the car not used as much as before when working.

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Facebook May 30, 2021

Mr King. wow what a pleasure to have purchased a vehicle from you

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Cars May 29, 2021

Sales man parker was great made the new car buying experience easy and fun will send my daughters to buy from him.

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Google May 29, 2021

I just want to say thank you to brittnay for being very responsive and helpful to me over the phone and for setting up the appointment and a huge thank you to luigi for helping me and my mom for getting two great cars worked with us on everything and made sure we was taking care of. I will start sending people your way greenway kia

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DealerRater Aug 13, 2020

set up to meet Scott Edwards on July 30 to look at a specific Kia Sportage. Scott took care of everything there was no pressure to buy . We took the sportage on a test drive. He explained everything on this vehicle. My wife and I were impressed with the sportage we purchased the sportage got a fair trade in price for our soul. In a few hours we drove home our nes sportage.this is our third Kia. Never had any problem with anything there well made cars. Would recommend Scott for purchasing a Kia.

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