Customer Testimonials

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Cars May 15, 2022

Quickness of car maintenance. I also loved the way the car smelled better after it got fixed. Also the TV was functional.

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Cars May 13, 2022

Service advisor was very friendly and attentive but was limited on helping with pricing of services needed. With a repeat Kia customer.

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Google May 10, 2022

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Cars May 10, 2022

The knowledge of the staff and the willingness to share their knowledge was a nice touch. All staff from service to customer service were very friendly.

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Cars May 9, 2022

We’d been on the search for a car to purchase for months but every time we found something, it was gone before we could get to the dealership. Abdul, whom I worked with online, facilitated the search and location of a car that came available and did so tirelessly. Despite not being able to initially locate the car, he kept me in the loop and when he did, Luigi became involved by providing video and pictures. I received an OTD price quote that didn’t quite work for me, but Abdul inquired about my parameters and encouraged me to ...

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Cars May 9, 2022

Clearly explained what was involved with the factory recall, what will be replaced, and the ability to take care of this issue while I waited; kept me informed about the servicing status

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Google May 9, 2022

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Cars May 8, 2022

The people. They were so talkative and personable. Amine and Marc were awesome with helping me get the car I wanted even with my budget/ limitations. Wonderful people! Thank you for everything guys!

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Cars May 8, 2022

Pedro Sotolongo Kia Orlando he is EXCELLENT person .. I am very happy services him.He is very sensitive good person very attentive

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Google May 8, 2022

I enjoy coming to this dealership. Not only is it Kia but they are very friendly and love to talk. The enjoy their customers company as well as making it their top priority to satisfy what their customer wants/needs. There were 2 people that helped me. It was a sales associate Marc, and a manager Amine. Amazing people as well as their finance person. I strongly recommend coming here if you are wanting to either just look around, or are in need/ want a new car. They will take care of you as best as they possibly can. Once again, ...

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Cars May 7, 2022

Good deal and friendly, the best all the time look for better offer. Highly recommend. Luigui Nicoloso the best great service

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Cars May 6, 2022

Quick and easy experience. The check in process for oil change was very quick and there were no delays in getting my car services in a timely manner.

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Cars May 6, 2022

Alfredo was great with everything,Alfredo was great, Alfredo was awesome, Alfredo made it easy, Thanks again for all your help, I love my Sorento.

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Google May 4, 2022

Amine was a pleasure to work with. He kept it real and made an effort to help me get a great deal on a car. He followed through on everything he said and did a great job overall. Would work with him again next time I need a car.

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Cars May 4, 2022

Quick service and very polite employees thank you for vaccuming the inside and for the car wash all in all excellent service

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Cars May 3, 2022

My experience was great , Carlos is the área of service is very professional he is the best person and I recommend to every person to go to Kia East

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Cars May 2, 2022

service on time...great customer service rep communication...The customer service rep gave good instructions for post visit if any problems occur

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Cars May 2, 2022

Professionalism sales person Moby is always there to coordinate he is professional thorough knowledgeable. The wait wasn’t as bad as in the past.

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Cars May 2, 2022

The service and deal is so great and Luigui the sale person is the best, look for the best deal to us.

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Cars May 1, 2022

The KIA family immediately brought to my attention that a battery replacement was warranted when coming in for an oil change & recall. Usually, one is needed every three years & indicators should light up on the dashboard. However, this was not the case & I could imagine getting upset when cranking a car & it will not turn because the lifespan was cut short due to circumstances out of my control.

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Cars Apr 30, 2022

Great staff this is the first time I ever been in a dealership and spent less then 2 hours getting my truck wow and I've been to dealership where I spent all day

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Cars Apr 30, 2022

It was a peasant experience. That associate were really helpful on looking out for the customer. Appreciate the great service.

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Cars Apr 30, 2022

the sales representative that assisted me was very pleasant, her words were not rehearsed, she listened to me and answered my questions while speaking to me as if we had met before. She acknowledged my recent purchase of my vehicle and asked how I liked it. She explained what I should expect with my oil change- on example was explaining that Kia would be using synthetic oil, explained that ( I can’t say the price of my future oil changes excites me ). She gave me an approximate wait time which was accurate. She even took the time to come to ...

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Cars Apr 30, 2022

Awesome service advisor! Carlos was very helpful got me in at my appointment time! The price was what I was told it was going to be!

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Cars Apr 30, 2022

Excellent and friendly customer service. Booked car in for a service and it was all handled efficiently and in good time by staff. Would highly recommend!

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Cars Apr 30, 2022

Chris P. was the main reason we purchased our car. He never pressured us, was very understanding of our wants and our limits, and was professional throughout the entire process. We actually went to another dealership to look at the same car and their staff was so pushy and borderline disrespectful that we drove right back to see Chris and bought our car.

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Google Apr 28, 2022

It’s my wife and I 13 year anniversary and Green way west did us dirty so we went to the EAST and got the car we wanted with excellent service from Gregg. Thank you again.

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Cars Apr 28, 2022

Gregg was the best!!!! 10⭐️ He should be the sales manager. They had what we wanted and helped me get the number we needed.

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Cars Apr 27, 2022

No pressure and everyone was available for information. Marc really tried to help same with Moses. There is a learning curve on an electric vehicle so it was excellent that you had people who knew it.

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Cars Apr 27, 2022

pleasant staff, clean showroom, service advisor Shelby easy to deal with. service drive area could be made to be larger very tight and confusing.

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Google Apr 26, 2022

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Cars Apr 26, 2022

My service advisor Shelby was polite and professional. She kept me informed throughout the entire process. I will be coming back for sure to do my regular maintenance here.

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Google Apr 24, 2022

Amine set us up with our Kia Sportage and was able to work with us to get us where we wanted to be financial wise. He’s friendly, HE LISTENS, didn’t waste our time, and wasn’t pushy. Charissa was great to work with as well! Go see them both!

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Cars Apr 23, 2022

I was new to the Orlando area. I had two vehicles and wanted to trad them in and purchase one( so I would have one car payment). I had done my research and knew I wanted the 2022 Kia Soul GT Turbo. Everyone at Greenway East was incredibly helpful from the manager who took my original call, to the sales associate and finance manager. Jeff, the sales associate, was knowledgeable, professional and personable. I was given top dollar for my trade-ins which never happens. The Kia I wanted needed to be ordered; but overall. I highly recommend Greenway Kia East and ...

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Google Apr 23, 2022

I met Amine in service he was so nice and professional with huge sense of humor, he switched my car for a beautiful one with a nice payment . Thank you Amine 🥰🥰

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Cars Apr 22, 2022

My service advisor Shelby was great. She kept me informed throughout the process and was overall great to work with.

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Cars Apr 19, 2022

Carlos was fantastic walked me threw the complete process of my repair. Would recommend to friends and family treated with respect and fairness

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Cars Apr 19, 2022

Fast,reliable, very friendly staff , prompt service, pricing easy to understand, always can count on a car wash after the service is done.

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Cars Apr 17, 2022

The sales guy Jonathan and Luigi (manager)and Ahmed ( finance) They all way more than beyond !!! Amazing experience! GREAT customer service!! TOTALLY recommend Greenway Kia!!

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Cars Apr 16, 2022

It was fast but not happy to have the engine in my car not safe to drive in . I have a 2018 Kia Soul with 75k miles and it burns oil every two weeks. If they say that’s within normal limits all well will break lose.

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Cars Apr 16, 2022

Greg our Salesman was Excellent and Financing Office was Excellent also. Overall Experience was Super! I have already Recommended a Friend 🙂

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Cars Apr 14, 2022

It was super fast. Quick check-in. Service advisor was a kind gentleman. Everything took less than 1 hour. Definetly recommend

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Cars Apr 13, 2022

I loved everything. Good customer Service and satisfaction of a Job well done! Customer Service Technician Joshua was an amazing employee and asset to the KIA Corporation! Thanks KIA and Mr. Joshua for a Job well done.

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Cars Apr 13, 2022

I liked the convenience of scheduling my car for service. I did not like my driver side folding mirror not being repaired after I requested it be done.

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Cars Apr 12, 2022

Service was done timely. Service was done well and price was very reasonable. I will recommend the place for good and reasonable price.

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Cars Apr 11, 2022

Luigi made sure I walked out of there with a car and made me feel welcome and made the entire process easy

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Cars Apr 8, 2022

Por parte del vendedor buena atencion y servicio y es agradable su proceso y se toma el tiempo para cada pregunta

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Cars Apr 7, 2022

Good customer service from the person at the front desk. Quick service also. No coffee hurt though would have liked some

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Cars Apr 7, 2022

My advisor was very professional and service was completed quickly. Communication was on point and I didn't have to call to get updates.

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Cars Apr 4, 2022

Shelby was on point. Helped me with all my questions and concerns. She even extended my rental without me having to call and remind her.

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Google Apr 4, 2022

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Cars Apr 2, 2022

Nice, knowledgeable, low-pressure salesman. Negotiations were professional and respectful. I was fortunate the car I wanted was available with current production issues.

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Cars Apr 2, 2022

Totally easy ..... wonderful experience, great customer . You guysand beyond. Would refer you to all our family and friends.

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Google Apr 2, 2022

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Google Apr 2, 2022

Amine was the best so helpful, kind , courteous and I’m so glad he was there for me to get such a terrific deal on my new Niro , he truly made me car buying easy for me and truly made my day!

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Cars Apr 1, 2022

Everyone was friendly and I felt like the price paid for the vehicle was fair. The salesman was very personable.

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Cars Mar 31, 2022

Salesman was a amazing person, quicker financing than some places. All in all a pleasant experience and salesman seemed honest.

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Cars Mar 31, 2022

Customer service. On time. Clean bathrooms. Friendly staff. Convenient location. Available appointments. Fresh coffee. No pressure sales. Staff well dressed.

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Cars Mar 28, 2022

Courteous, and helpfull staff.Received my car cleaned and detailed. The car equipment ie Ac, lightings are working properly as expected. The facility is clean and provided comforts. Thank you!

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Cars Mar 26, 2022

I love my Kia Soul. Great car. Roomy. Good gas mileage. I bought one in 2014 and then a new one in2022. I have always had great experiences here.

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Cars Mar 26, 2022

Great service my car sounds awesome. I was very pleased at the quality of the work and the customer service which provided me with detailed information on my car.

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Google Mar 26, 2022

Great service. The quality of work done on my car exceeded my expectations

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Cars Mar 25, 2022

Marc Bouchard, quality sales personnel. Really showed he cared for our satisfaction. He went above what was necessary for our purchase. Hope the entire transaction turns out as well

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Cars Mar 24, 2022

Service and finishing the job in a timely matter. Clean facility Customer service is always great and help the customer get out in timely matter

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Cars Mar 22, 2022

Although we faced challenges with delays (that the dealership had no control over) we were provided a loaner car the entire time and Chris was great throughout the whole process. We feel 100% great about our purchase which can be difficult when spending so much money especially in today's car buying climate. We would definitely buy from your dealership again. Our manager Chris was honest and explained everything in detail to make sure we were comfortable.

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Cars Mar 21, 2022

Salesperson was very professional. Name Oussama "SAM" Alhyane thank you without your help sale was not going to happened. Now I am part of the Kia family.

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Cars Mar 20, 2022

everything! I have purchased 5 Vehicles over the past years. The last 2 was Greenway KIA East. They bent over backwards to give me the best deal. Mani in Finance was awesome!

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Cars Mar 18, 2022

The service dept was very nice and helped me figure out exactly what I needed. I waited for the service to be done and they were very quick about getting to me and letting me know how things were going.

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Cars Mar 18, 2022

My contact searched to make sure my problem was covered by the bumper to bumper complete coverage I paid for and thus saved me money.

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Cars Mar 18, 2022

Got right in for service, problem was solved, no charge. Glad I had an appointment on a Not so busy day. Shelby was very nice in the service department.

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Cars Mar 18, 2022

Convenient, called and got in that day. Quick, done in less than 40 minutes. Accurate, did what they said they would do.

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Google Mar 15, 2022

Got me in a vehicle with a decent monthly payment when noone else could great service and friendly took great care of me

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Cars Mar 15, 2022

Quick service always. Always take my car to this location. The employees are great. Always a great experience. Got both of my cats from this dealership

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Cars Mar 15, 2022

services is outstanding , friendly, and very knowledge, professional and helpful. excellent responsiveness, high quality job well done and great value

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Cars Mar 13, 2022

Nothing really stands out as better than others. The wait of 2 hours past my appointment was not appreciated. Rather than appointment I was told it was a check in time!

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Cars Mar 11, 2022

The car is received intermediately just arriving to the services line, so you don't waste time. Then during reception the guys in charge are very respectful and professional. The time to carry out the services is OK, around an hour.

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Cars Mar 11, 2022

I got the car I was looking for and they made the necessary adjustments so that I could buy it.

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Cars Mar 8, 2022

Love the staff was very nice and explain everything to me very clearly she was very nice the service was very goid

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Cars Mar 8, 2022

I went in because my check engine light came on. Carlos the service representative took very good care of me. He keep me informed of the progress. He also suggested a oil change. I wasn't going to have it done because of a previous experience at this location that wasn't good. But Carlos changed turned me around.

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Cars Mar 7, 2022

Everything. Very helpful . Amine is a great salesman. Gave good advice on how to work on credit also. I will be back with family

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Google Mar 7, 2022

They are professional and they made car buying stress free- Luigi Nicoloso provided me the preliminary info needed when I was inquiring and promptly scheduled an appointment. Pedro Sotolongo is THE man- he made me comfortable, answered all my questions, no sugar coating about the business and I ended up trading our cars with 2 brand new 2022 Kia Forte and Kia Forte GT line. The financial advisor Salanah made signing the paperworks tolerable. and lastly thank you also to Icia.. Thank you KIA East!

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Cars Mar 6, 2022

The professionalism of my service adviser named Carlos. The tech that worked on my vehicle. The showroom atmosphere & also the timely fashion in which my car was serviced.

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Cars Mar 5, 2022

Met at the door with friendly greet, asked what I wanted and proceeded to find my vehicle. Finished with sale with ease and left the facility with my car of choice.

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Cars Mar 4, 2022

My sales guy Pedro Sotolongo was friendly, knowledgeable, and very helpful throughout my car buying process. He did a great job, not being pushy, or impatient with my "20 questions". I would definitely recommend people go see the "Big Guy" next time they are in the market for a vehicle.

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Google Mar 4, 2022

My sales guy Pedro Sotolongo was friendly, knowledgeable, and very helpful throughout my car buying process. He did a great job, not being pushy, or impatient with my "20 questions". I would definitely recommend people go see the "Big Guy" next time they are in the market for a vehicle.

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Cars Mar 4, 2022

My service advisor "SHELBY BISHOP" is outstanding! My last experience, previous to this was abysmal. She restored my desire to use a local kia dealership.

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Google Mar 4, 2022

Always check in with Shelby Bishop!

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Cars Mar 3, 2022

They were able to fix a problem with my passenger side rear headrest that got stuck. So glad they could.

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Google Mar 2, 2022

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Cars Mar 2, 2022

The people here very professionals,Especially Pedro he made the process smooth and fast,he will make you feel comfortable.Luigi and Ilcia is a big help too and also the finance manager..2 THUMBS UP..Big salute to all of you guys..

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Cars Mar 2, 2022

Was taken care of right away. Provide me more information on other packages for future services. Edward also made sure that my.

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Cars Mar 2, 2022

Good and friendly quick services and good management Good space , good waiting room , also the employment are so good

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Cars Mar 1, 2022

My sales manager, Pedro S., was better than most and has been very helpful. He felt i didn't like a hard sale and respected that. Provided me room to make my choices and was very happy to help me. He has set up for a few issues with the vehicle to be addressed and is coordinating a positive experience. If it wasn't for Pedro's desire to make a honest and strong sale - i would NOT have purchased a vehicle from your showroom. I would recognize his success.

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Google Mar 1, 2022

Great experience today at Kia. Was assisted by Amine, he heard and understood what I needed and I left with a great car! Thank you so much!

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Cars Feb 27, 2022

Customer services is always good. They help to maintain my car and good conditions and give me good advice. I alway use this facility.

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Cars Feb 26, 2022

Comfortable service waiting area and owned up to extended wait by providing discount proactively. Also love the complimentary car wash. Great service!

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Cars Feb 26, 2022

My Customer service agent is always pleasant and friendly, he gets the job done and the service was within a timely manner.

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Cars Feb 25, 2022

Alfredo was very straight forward with everything, knowledgeable about the cars, would definitely want to go through him again if we were to buy again in the future! While typing this i received a follow up call from him, making sure the car is good and to let me know i can call him with any questions. Love it!

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Google Feb 25, 2022

Alfredo was very straight forward with everything, knowledgeable about the cars, would definitely want to go through him again if we were to buy again in the future! He actually JUST called me while typing this, following up to make sure everything is good with the new car and to let me know I can call him if I ever need anything. Love it! The Kia K5 GT-Line AWD is PERFECT. It's got a lot of room, it has a lot of get-up-and-go, and all the safety features like lane assist + steering assist (almost feels like a self-driving car).

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DealerRater Sep 8, 2021

Our service there was great! Had an oil change. However, one young man in the parts department was fussing at another employee within hearing range of customers. He should have taken that outside or close to the parts window or something or took him in an office. Every other word he said was bro. And his voice was quite loud. I gave a look but it was unseen. That does not bode well with customers to hear a boss chewing out an employee. Our oil change went well though and that part of our service was great. They just need ...

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