Customer Testimonials

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Google Mar 1, 2021

The sales person Luigi was attentive and gave me an even better vehicle with a better deal than I came for. I tried 3 Kia Dealerships over the last year and this is the only one that made me feel appreciated as a customer. The only one that genuinely wanted to help me.

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Google Feb 28, 2021

Our car buying experience at Greenway Kia East was great.Thanks to Danilo Gomez he made our experience stress free he answered all our questions and was very informative.Mr. Gomez made us feel like we were family will refer Mr Danilo Gomez and this dealership to all my friends and family.

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Cars Feb 26, 2021

excelente servicio y atencion. El personal de atencion al cliente , me mantuvo informado todo el tiempo del servicio de mi auto

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Google Feb 25, 2021
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Cars Feb 25, 2021

At Kia, they always treat you like family and it’s rare you find that kind of service. I would highly recommend any local Kia owner to come check them out!

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Google Feb 24, 2021
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Cars Feb 22, 2021

Love this place. Alway offer premier customer service. Gina and her are the only reason I don’t go elsewhere to buy another Brand.

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Cars Feb 22, 2021

The sales process to buy the Soul did not take a long time so I was able to enjoy the balance of my Saturday afternoon.

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Cars Feb 21, 2021

I received immediate quality customer service when I walked in through the door by Kevin Dominguez, Sales Consultant. Kevin asked me a couple of questions regarding my visit at the dealership and what I wanted to accomplish. Kevin did an exceptional job assisting me accomplish my goal of purchasing a vehicle. He was professional, patient and very informative. Hicham Belharsa, Finance Director also did an excellent job in customer service. Hicham was very detailed and when I had questions, he patiently took the time to explain them in details. He also quickly addressed any concerns that I had to where ...

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Google Feb 21, 2021

I received immediate quality customer service when I walked in through the door by Kevin Dominguez, Sales Consultant. Kevin asked me a couple of questions regarding my visit at the dealership and what I wanted to accomplish. Kevin did an exceptional job assisting me accomplish my goal of purchasing a vehicle. He was professional, patient and very informative. Hicham Belharsa, Finance Director also did an excellent job in customer service. Hicham was very detailed and when I had questions, he patiently took the time to explain them in details. He also quickly addressed any concerns that I had to where ...

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Cars Feb 21, 2021

The sales person was knowledgeable about the car and did a great job getting us a reasonable price. He was polite and considerate of our time.

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Google Feb 20, 2021

Sales representative Chris Pito did an amazing job taking his time going over options , really helping an individual Understand dealership finances and "how to buy a car" . Even if you walk in for a consultation/tour you dont feel pressured in making a big financial decision. Thank you for making our experience on buying a car a great one . We appreciate your time , honesty and hospitality ! 100% recommended and will be back .

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Cars Feb 20, 2021

Very informative and friendly sales person amd the finance guys. Many units to choose from. Thank you so much and more power to your outlet.

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Cars Feb 20, 2021

I had an oil change and the sensor for tire pressure. Service was provided in a timely manner. I didn't have 5 people asking if I wanted to buy a car.

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Cars Feb 18, 2021

excellent responsiveness, professionalism, courtesy, helpful, friendly and very knowledge, high quality, great value and the capabilities providing services. job well done Joshua Fernandez.

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Cars Feb 18, 2021

Prompt and accurate service, rental car was given till my car was fixed, thanks and keep up the great work.

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Google Feb 17, 2021
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Cars Feb 17, 2021

Chris our sales guy was awesome. Straight forward and didn’t play any games. That is the time of business I like to do, honest, fair, and transparent.

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Cars Feb 17, 2021

Received great and fast service by Josh. Everything went well since the moment I parked the car. I was even approached by a nice sale person. Second time he tried to sell me a new Kia.

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Cars Feb 17, 2021

on time, clean and great service. Carlos was professional and kept me informed throughout the process. The place to go for repairs and service.

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Cars Feb 16, 2021

I will forever by grateful to Kia East ! They gave me a chance and I never let them down ! Upgraded not too long ago. Staff and environment is always positive! They work with you and find a agreement to suit all party involved.

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Cars Feb 15, 2021

Best place nice lounge and very nice service advisor thank you Carlos I will always come back to Kia East

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Cars Feb 14, 2021

great service and had my car when promise clean dealership service was completed when promise car was cleaner than when I brought it

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Cars Feb 12, 2021

The service was fast and the attendant she was very professional. I was able to get in and out, no Hassel. I love iy

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Cars Feb 12, 2021

Fast courteous and economical sevice. Everyone is very professional and friendly. I got a discount on my service which made me happy

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Google Feb 12, 2021
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Cars Feb 12, 2021

The service was great with a rep/agent that kept me informed. I also appreciate the discount off the price when I did not need certain services in the package. That was a big help. Thank you!

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Google Feb 11, 2021
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Cars Feb 10, 2021

I was totally impressed by the stand in service writer/rep Shelby.i usually deal only with Ed Cotto and have for over 20 years, but the care and follow thru of this young person was truly impressive, someone should tell Ed to watch his back, this young lady knows how to handle people.

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Google Feb 10, 2021
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Cars Feb 7, 2021

Any salesperson , Simon, was extremely helpful and patient with me. He understood the situation I was coming from and did all he can to get me where I needed to be. Couldnt be happier with my experience.

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Cars Feb 7, 2021

I experienced fast service and had great communication along the way from Reps. They kept me informed which was super helpful.

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Google Feb 6, 2021

(Translated by Google) Excellent attention .. Mr. Jairo very diligent and friendly. Thank you (Original) Excelente atención.. Sr. Jairo muy diligente y amable. Gracias

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Cars Feb 5, 2021

I was happy with the service the Sam the Salesman gave me. He worked with my to get my into a car that I was happy with.

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Cars Feb 5, 2021

Service manager would not wave a diagnostic fee to recheck why my check engine light was on again after just being there and having it check out for the check engine light not even 2 days prior. 213 dollars later and all they did aside from the mandated recall repair was replace my Gas Cap by calling it some other name to side swipe me of my money.

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Cars Feb 5, 2021

The work on my vehicle was accomplished in a timely manner. I noted that the staff was also courteous and efficient.

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Cars Feb 4, 2021

absolutely everything is perfect, the attention is very good. the facilities are nice, the seller made everything very easy for me

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Google Feb 4, 2021

GREAT PLACE to BUY a KIA see Danilo

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Cars Feb 4, 2021

Service was courteous and in a timely manner. The lobby was large enough that social distancing was not a problem.

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Cars Feb 2, 2021

The customer service was great from Joshua Fernandez . I’ve had my car for about a year now , this has been the best service I’ve had since I’ve had the car ❗️

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Cars Feb 2, 2021

Friendly personnel, Andy my sales person was very helpful and straight forward. Hicham at the finance department makes the sales transaction very smooth and pleasant.

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Cars Feb 2, 2021

Fast and honest... I had my brakes checked and they told me that they were fine. Not tried to sell me something I didnt need.

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Cars Jan 31, 2021

Didn't feel like I was playing games with salesmen or 'finance guys' that most dealerships would hand me off to from my experience. Amine and Del were AMAZING to work with--felt like they were doing their best at all turns to help me get what I needed.

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Cars Jan 30, 2021

I am not happy with the way the sales person and manager handle my buying experience. I went to the dealer to purchase a vehicle and explained Christopher that vehicle is for exportation and he never told me that the dealer did not have the title or that it will take like two weeks. I missed the ship that was supposed to to transport my vehicle to Dominican Republic because they did not have the title. As today 1-30-21 I do not have a title and Many which is the finance manager all it said is that they don'...

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Cars Jan 29, 2021

The urgency of my service from Carlos is nothing short of perfect. Also, when I brought my vehicle from Kia Greenway east Amine answered all of my questions I had with the deal on buying my car.

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Google Jan 29, 2021
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Cars Jan 29, 2021

The service rep was extremely honest. And as usual the facility was clean. There were complimentary snacks available while waiting. And I was offered a complimentary car wash.

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Cars Jan 29, 2021

Everyone seems to be fast and efficient at there jobs Carlos always checks my car in for and oil change and makes sure it gets washed!

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Cars Jan 28, 2021

Great experience and awesome customer service. I will definitely be back for services in the future. The service staff are always pleasant and considerate.

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Google Jan 28, 2021

Simon and Sekula were so helpful. I was so nervous during the purchase of my first new car, but they answered all my questions and were extremely personable. Awesome experience!

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Google Jan 27, 2021

Sales Manager Asli Bayazit and Salesman Pedro Sotolongo very good Customer Service, but I am however never got my $1000.00 shopping spree certificate that I was promised from ad as promised when I purchased my new 2020 Kia soul so next vehicle purchased from City Kia you all lost a sale because you never gave shopping spree.

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Cars Jan 27, 2021

Helpful and pleasant employees. Great customer service. I knew what I wanted and the process went by very smoothly. I am very happy and appreciate the service that was provided to me. Would recommend to friends and or family!

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Cars Jan 26, 2021

Quick to be processed Accurate when diagnostic would be completed. Lots of money for no work being completed Can’t add anymore to comment

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Cars Jan 24, 2021

Experience was good, I did not like the price of the services. It was too much. The prices went skyrocket.

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Cars Jan 23, 2021

Kind staff and short wait. It was an easy and quick oil change. I will go back again. Really convenient.

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Cars Jan 23, 2021

I was in and out quickly and well taken care of by service representative. I was advised about my next service.

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Google Jan 23, 2021

The Kia East dealer the best place to buy a car . The vendors and the car services are very professional and honest person . They always help . I recommend this dealer.

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Cars Jan 23, 2021

Always great customer service. Carlos always goes above and beyond. I’ve been coming here for years and will continue to come here. Thank you Greenway Kia East!

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Google Jan 22, 2021
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Cars Jan 20, 2021

Simon went above and beyond when helping me buy my 2018 Subaru Forester Limited. Simon understood the stress of being a first time buyer and made the experience as great as possible. Simon also took the time to get to know me as a person, rather than treating me like a dollar sign. I would also like to commend Abdel for his determination to create a budget that worked for me. He explained everything thoroughly and allowed me to take my time when making a decision.

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Google Jan 20, 2021

A couple weeks ago i was dealing with some troubles at this certain dealership but they were more than happy to help! I was directed to an absolutely great salesman named amine which showed me a 2019 kia forte that was meant for me. i was able to feel comfortable going through the deal and was left feeling a whole lot better then when i first got there.

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Google Jan 20, 2021

I went there today and after a couple of minutes ANDREW get me the car i was looking, thanks for the help

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Google Jan 19, 2021
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Google Jan 18, 2021
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Google Jan 17, 2021

My husband and I recently purchased two cars from Orlando Kia East and were greatly helped by Kay Morales. She made the process so so easy and honestly the less stress we've ever had inside a car dealership. She went above and beyond to make sure our needs were met and gave us a really good deal! If you decide to go to Orland Kia, I definitely recommend you ask for Kay! From Jose Gonzalez and Yohaly Morales

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Google Jan 15, 2021

Im in tears as I write this review. Today Andrew Pineiro was our families Angel. The minute we walked into the dealer we were greeted by Andrew right at the door and we immediately felt at home. I was very honest with him and told him to show us the least expensive car we could possibly get since I am having surgery in a few days and wanted to make sure it was something we would be able to afford. I have had a hard couple of years with numerous surgeries due to health issues and normally when I tell ...

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Cars Jan 13, 2021

Service DEPT is always amazing anytime I have an issue not scheduled they always take good care of me. Thank you Carlos

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Google Jan 13, 2021
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Cars Jan 12, 2021

Excellent Services and I wait for the exact time they told me, excellent attention, I really recommend to another peoples.

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Cars Jan 8, 2021

I waited at the dealership for the 30K maintenance to be completed. The service advisor was knowledgeable and spot on the time it would be completed.

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Cars Jan 7, 2021

My experience was mixed. The representative who took care of me was great very nice guy and easy to work with however, when I was dealing with him at his desk other people would come up to him and interrupt what we were doing and also he did use his phone to call and check on an appointment that he had as I just stood there.

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Google Jan 5, 2021
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Cars Jan 4, 2021

Eddie Cotto. Plus the other staff are always friendly, too. The facility is clean and even thought the popcorn is gone (for now?) and other foodie amenities there is a TV to watch.

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Cars Jan 4, 2021

Very professional staff at KIA, Carlos provided great customer service and was very attentive. My car was ready in a timely manner.

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Google Jan 4, 2021
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Google Jan 2, 2021

Great and easy car buying process! I worked with Amine - spectacular to work with and went above and beyond to get me exactly what I wanted!

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Google Dec 31, 2020

I've been a returning customer here for years now and each time I work with Pedro Sotolongo, he goes over and beyond to make sure I'm taken care of. If you're ever stopping by Kia East - ask for him, you won't be disappointed.

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Cars Dec 31, 2020

Fast ,convenient ,overall pleasant experience ,need to expand part supply on property, I have recommended your cars and dealerships support to many people,recommend that your new car warranty is transferable to second owner

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Cars Dec 31, 2020

gina was wonderful a real pleasure friendly and great personality car received excellent maintenance as promised and on time we drove away satisfied

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Cars Dec 29, 2020

the courtesy was excellent and I didn’t have to wait long Everyone was very friendly and very nice they had coffee on a very cold day

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Google Dec 27, 2020

Amine is a great sales guy! This is my second car I have bought with him as my sales men! I highly recommend using!!! Make sure you ask for him when you go in he will make sure your deal is done and done right!!!

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Cars Dec 26, 2020

Excellent customer service. The workers were fast and efficient. No one gave me a hard time, my request were met easily.

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Cars Dec 25, 2020

it was fast and the people where kind. It is a good place to go for service for your car.

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Cars Dec 25, 2020

Very fast and accurate. Exactly what we were looking for. Pedro helped us get exactly what we needed. We got a brand new car for Christmas!

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Google Dec 25, 2020

Very happy with the customer service provided by Pedro. We got a brand new car on Christmas Eve and are so happy with it!

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Cars Dec 25, 2020

The service department employee that helped me was Josh. He was very friendly, knowledgeable, and helpful. Also, the waiting area comfortable and nice enough that I don't mind waiting there while my car is being serviced.

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Cars Dec 24, 2020

It was easy to drop off and pick up the car. Service was timely and well done, and Ed Cotto was helpful and knowledgeable.

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Google Dec 23, 2020

Excellent service.very friendly and took care of business.best dealership i been to

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Google Dec 23, 2020

I have been going to Orlando Kia East Service Department for years. They are amazing. The manager Gina is so friendly and always greets all guests with her beautiful smile and is always there to solve any issue. Her staff is amazing. Yesterday 2/6/19 I had Carlos as my advisor. He is very detailed, laid back, and very sincere. I advised my brother to schedule an appointment with Carlos this Friday and I am sure his experience will be just as good as mine. Best Kia Service Department in Central Florida!!!!! Sincerely, Amanda Walmer

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Google Dec 22, 2020

Great experience Moby was awesome bought a 2016 KIA Soul. Abel was great in financing.

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Google Dec 22, 2020

I came in with my dad looking for a used 2012 kia that we found online. We were approached by Amine and took us to the car. He skillfully answered our questions, let us test drive it, and gave us a great deal in the end! Overall an amazing experience when normally you dread going to a dealership would highly recommend Amine!

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Cars Dec 22, 2020

Same people who have been there over the years are still there. This is my third Kia Soul from same Dealership location. Everyone is very friendly and I like seeing familiar faces.

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Cars Dec 21, 2020

I enjoyed how friendly and helpful the service associate Carlos was during the check in process. My vehicle was serviced and ready to go much sooner than I expected and that was a bonus especially during the holiday shopping rush.

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Google Dec 21, 2020
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Cars Dec 21, 2020

My vehicle was in dire need of a wash, since the Car Wash near me was closed for a time. My vehicle was washed and I was so grateful.

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Google Dec 21, 2020
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DealerRater Aug 13, 2020

set up to meet Scott Edwards on July 30 to look at a specific Kia Sportage. Scott took care of everything there was no pressure to buy . We took the sportage on a test drive. He explained everything on this vehicle. My wife and I were impressed with the sportage we purchased the sportage got a fair trade in price for our soul. In a few hours we drove home our nes sportage.this is our third Kia. Never had any problem with anything there well made cars. Would recommend Scott for purchasing a Kia.

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DealerRater Jun 24, 2020

Since I had not had a new car for a while and the opportunity availed, I decided to look for a compact car to replace the 2018 Toyota Corolla I had to sell due to falling on hard times. While I liked the new Corolla that replaced mine, I realized I preferred the one I had as it had more interior room and more balanced exterior styling. In between the time I had my new Forte and when I sold my Corolla, I had the opportunity to rent a couple of Hyundai and Kia compact cars, being the Elantra and Soul ...

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DealerRater Feb 19, 2020

Iderson Eliassaint is the best, he really took his time with me to help purchase a good car. I am still able to reach out to him if I need anything. He also helped out my Dad and my uncle get a good car as well and they didnt have a good credit. When I'm going to trade in my car in the future Im going to go to him.

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DealerRater Jul 2, 2019

We came here after having a very negative experience with Kia Orlando North. We explained our frustrations and were promised great service. I will be honest, I was skeptical. The service we received from Pedro was way beyond my expectations. He was friendly, fair, and above all honest with us. (And everyone knows the car salesmen all suffer, from the minority in that profession, who are less than ethical. Pedro very clearly verbalized each of the steps in the process and was very transparent with what was expected of us. He even offered some advice on what to do after ...

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